Nicotine Pouch Delivery to Australia

According to the Australian Government, consumers can import nicotine pouches under the Personal Importation Scheme as long as they have a valid prescription from an Australian-registered medical practitioner.

It is your legal requirement to have a valid prescription prior to ordering nicotine pouches - not ours.

As such, we do not require evidence of prescription prior to shipment - we trust you to be responsible for your own actions.

If you have a valid prescription, you can upload it to your Prime® Pouches account for faster customs processing. Just log into your account page and scroll down to the "Prescription Portal" section. We will automatically attach it to every order, ready for customs inspection.

We do not guarantee faster customs processing, but this might help.

Terms of Sale:

• Orders rejected and returned by customs will be fully refunded within 5 working days of the date of return.
• However, orders seized and/or destroyed due to lack of prescription will not be refunded as this is entirely your responsibility.

Read the full guidance available at: https://www.tga.gov.au/products/unapproved-therapeutic-goods/vaping-hub/nicotine-pouches